Randy D. Ralph, MLIS, Ph.D.

Directed a corporate research library serving a population of up to 850 research scientists, technicians and support personnel.

• Maintained 30,000 volumes and 1.5 million documents on micromedia.
• Directed a peak staff of 5 technical and 7 support library personnel.
• Prepared annual budgets ranging from 950K to 1.2 million dollars.
• Undertook long-range strategic planning and development needs forecasting.
• Assessed developing and emerging technologies for future applications.
• Developed corporate document format and handling standards and policies.
• Established library and information services policies and procedures.

Modernized and automated a corporate research library to reflect the current state-of-the-art in collection- and information-based systems and services.

• Inventoried and converted to the LC classification system using OCLC.
• Automated circulation control using barcodes and a patron authority file.
• Automated serials control using Faxon LINX SC-10.
• Established a dedicated CD-ROM PC workstation with sVGA and sound.
• Reduced critical archives to document coded micromedia.
• Established on-line literature search service using all major vendor systems.
• Developed an OCR capability using WordScan Plus PC-based software.
• Instituted interlibrary loan service via OCLC.
• Instituted copy cataloging using MARC records downloaded from OCLC.
• Converted critical paper files to internal databases under BASISPlus
• software.
• Developed an audio-visual center for internal video productions.

Reorganized the support staff and established a long-term personnel development plan.

• Unified seriously divided technical and support staffs.
• Reorganized staff responsibilities to provide a more logical work flow.
• Developed a comprehensive plan for staff training and development.
• Cross-trained staff as appropriate to maintain adequate depth.
• Provided continuing education for personal and professional growth.

Developed and implemented user involvement, user training and library outreach and promotional programs.

• Established a Library Advisory Committee for collection development.
• Established a cadre of local area experts in selected areas of the organization to act as 'gate keepers' to the library for their groups.
• Developed and sponsored a library lunchion seminar series on topics of current interest to research scientists.
• Developed a computer-aided instruction (CAI) outreach program using Autodesk Animator.
• Developed a portable library poster presentation for bibliographic instruction and promotion of library services.
• Sponsored two library 'open house' weeks in conjunction with National Library Week for promotion of library systems and services.

Developed and implemented cost containment and cost reduction programs.

• Outsourced document delivery services to selected patron groups.
• Installed movable shelving units with 30% more space as an alternative to a less cost-effective renovation plan.
• Reduced staffing by 25% over a 5 year period without degradation of service.
• Reduced document acquisition budgets by 30% over a two year period.
• Developed an internal database to closely monitor on-line expenditures.
• Developed a plan for corporate-wide unification of serials control services which was projected to save $250K annually.
• Championed networking among libraries to reduce duplication of effort.
• Negotiated high volume price reduction agreements with major on-line information vendors.